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AtHoc Alert Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Office, Emergency Notification

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Description of AtHoc Alert

AtHoc Alrt is a crisis communication and mass notification solution that unifies all channels and devices to empower organizations, people, and communities to communicate and collaborate during critical events.

Reviews

Global ratings 2
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Type of review

The simplicity of use for both internal or external customers. It's easy enough to train new users but also allows you to configure it as needed in order to meet your business needs. Their customer support team can be slow at responding when there are issues with their product (which happens quite often). I would highly recommend this software if you're looking into something simple yet powerful like an alerting system. We have used other similar products over time and found them lacking…

Pros
  • Ease of Use
  • Ability To Manage All System Components From ONE PLACE
  • Simple And Powerful Designs For Customizing Your Product As Needed
Cons
  • Empty

Revainrating 5 out of 5

Great customer service even off hours/emergencies

Their support team was very helpful in getting my system up and running quickly after my initial training. They had me set up my alerts for different email addresses, phone numbers, etc. I didn't have to do any of this myself! It took some time to get everything setup but once it was they were great about staying in touch with me as things changed. Sometimes I'd get an alert from them that said something like "We're not able to send you an alert right now." This could be because there were too

Pros
  • The ease at which we can configure notifications without having software experience is what stands above all else here no complicated configuration steps required by IT staff
Cons
  • Empty