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CH Consulting Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Contact Center Consulting

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Description of CH Consulting

We are the world’s premiere consulting company for the BPO/Contact Center and Customer Experience Industries. We believe in delivering customized solutions with our client’s ROI as our main driver for excellence. Contact us today for an in-depth assessment of your current organization, and to see what CHCG can do for you.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great for finding solutions to complicated issues

I like that they help me make sense out my problems so i know how things work! They also give good suggestions about ways we could improve or change systems if there is any way possible. Sometimes it's hard because sometimes their results don't seem accurate but this might be due too much information being given at once from different people who have very little experience working together (which leads them into confusion). This has helped increase efficiency by giving better service faster…

Pros
  • The customer support was helpful
  • It gives great insight to new ideas for improvement with your current processes/systems.
  • Helps you understand what other companies do in order not just copycatting, etc
Cons
  • All fine

Revainrating 5 out of 5

Great agency to partner with for online advertising

I like that they have experience working at Global companies such as AT&T & Verizon which helps me feel more comfortable about hiring their services since we work directly across international borders between countries (The Netherlands vs Germany). They also offer additional packages depending upon need so it's great flexibility when considering pricing options! Not much is disliked though but nothing really either aside from needing some better sales training if needed - not sure why this…

Pros
  • Good response speed / helpfulness
  • Flexible approach to scheduling appointments around clients' availability etc.
  • Great follow up, feedback process for client reviews post deliverables/contract finalization phase
Cons
  • Minor Issues