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DispatchDirect Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Automotive

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Description of DispatchDirect

DispatchDirect is a browser based dispatch solution that allows you to integrate the information between dispatching and mapping, manage truck deployment to help manage calls per shift, and more.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

DispatchDirect is a web based dispatch software that is very user friendly.

It's fast, efficient, easy to use and best of all - free! DispatchDirect has streamlined my job and improved efficiencies within our company. If you are looking for a robust, feature rich dispatch system, look no further. Our software integrates directly into our dispatch center allowing us to see the real time status of our drivers and trucks. DispatchDirect is extremely easy to use, especially if you have worked with any other type of dispatch software before. The most useful feature for me…

Pros
  • It's Fast, Efficient, Easy to Use & Best Of All Free!
  • Great for companies with dispatch centers, construction sites, trucking businesses, and anyone who needs to manage their dispatch and dispatching activities.
  • It integrates with many of our business systems so that we don't have to spend countless hours doing manual processes.
Cons
  • You need to know how to use Excel to work with DispatchDirect

Revainrating 5 out of 5

DispatchDirect has been an absolute pleasure to deal with; from start to finish, they have always responded promptly and professionally.

It was a great experience working with DispatchDirect! Our project was complex and extensive. DispatchDirect’s team had a positive attitude and a thorough understanding of how to work with us. With a deep knowledge of GIS technology, they managed to work with us to make a smooth transition into our new system. They worked diligently to ensure we were successful in implementing our new GIS system. I would definitely recommend DispatchDirect to anyone looking to get the job done right! Dispatch…

Pros
  • Great customer service
  • Great pricing
Cons
  • I haven't used any other mapping tools
  • Not familiar with dispatchdirect
  • The dispatchdirect website does not provide enough information about their products or services

Revainrating 4 out of 5

I've had great experience with DispatchDirect.

I've had great experience with DispatchDirect. It has given me many options to choose from. And their customer service is awesome. They're really responsive and helpful. They even went above and beyond for us when my son broke his arm. I will continue to use DispatchDirect because they're reliable and dependable. Their price point makes it very affordable as compared to other hosting companies. If you're looking for more than just cheap webhosting this might not be your best option however if…

Pros
  • Cheap prices
  • Great customer service
Cons
  • Doesn't have the functionality of other services (or at least that I know of)
  • But I'm sure that with enough time and practice, you'll be able to do everything you need to with this service