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EToken Solution Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Office, Queue Management

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Description of EToken Solution

E-Token solution will help all organization who is providing services to their customers based on queue like Bill Payment Center, Service Stations, Hospitals, Clinics, Retail Stores, Banks and Holy Places. Traditional way is client come to center and wait for his/her turn. This approach is time consuming and not efficiently in modern world when time and customer service is critical part of industries. In this scenario so many human hours are wasted which is also loss for society. Our solutions will help your customers to generate token in mobile application or from webpage from anywhere. So, when peoples want to come for service will generate token from mobile application or webpage and get timing information and queue number. This will save customer's time and help them to plan well. Our solution will also help your organization to manage all attendee's time efficiently. In this scenario organization is already aware in advance about number of people are going to come. You can also get reports about customer services and efficiency of our attendees. Our solution is suitable for Mobile Stores, Clinics/Hospitals, Service Industries and Bill Payments Stores.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Very good tool which reduces dependency from other softwares

EToken has enabled us to have a single access point for our customers. We can now manage them through one interface. EToken has also helped us to reduce manual process of data entry and processing. It is very easy to use. The best part about this software is that it is available in both web and android version. I would recommend anyone who wants to have an integrated platform for customer management and service delivery should look into EToken. Customer Management, Data Entry, Process…

Revainrating 5 out of 5

Best Payment Gateway App For Online Business

The best part about this product was that it works with different payment gateways in India which made my life easy when I started using this service. Also they provide support via email or whatsapp whenever you need them which makes things easier for me as well. No any thing disliked by us but yes one point i am facing sometimes while sending transaction from mobile wallet. So if anyone want to process payments quickly than use this app because it helps you a lot. It reduces time of…

Pros
  • Very simple user interface, all functionality is provided within few clicks.
  • Best feature
  • Mobile Wallet integration
  • Easy way To Send And Receive Money Via Email Or Whatsaap
Cons
  • Not the best

Revainrating 5 out of 5

Great customer service and attentiveness to our needs

I am very happy with our experience working with this team! They are always available for us when we need them. The support staff has been fantastic as well. There were many times where my questions needed clarification or answers that weren't given in time. This was not due to any fault of theirs but rather because they have had multiple projects going at once and it takes some time to get back to you after your initial contact. We used Etoken solutions to build out an internal mobile…

Pros
  • Friendly, knowledgeable representatives
  • Flexible hours if there is something urgent.
  • Good communication during meetings/discussions via email / phone call
  • Helpful suggestions along process completion (as opposed
Cons
  • Some difficulties