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interface Review

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Artificial Intelligence, Conversational Intelligence

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Description of interface

interface.ai provides an out-of-the-box Digital Assistant that acts as a “personal bank teller” to help customers 24x7 through every step of the journey from a prospect to a customer. Our solution is proven in production with customers already witnessing over $50M+ ROI and it can go live in less than 2 weeks. Our full solution has the potential to create a 5x reduction in customer support costs, 2x improvement in customer satisfaction, and a 3x increase in revenue per user. We have already powered several financial institutions across 5 countries spanning millions of conversations.

Reviews

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Type of review

Revainrating 5 out of 5

Excellent Chatbot For Banks & Financial Industry

Interface AI is one of the best chatbots for banking industry. I like its simplicity and ease of use. It's very easy to set up and integrate into existing systems. The product team constantly adds new features so you always get something new to try. There are some minor issues when using this tool but nothing too serious. If your looking for a simple way to provide better service to your clients then definitely give this bot a shot! Automating repetitive tasks by providing more personalized…

Pros
  • Easy integration
  • Great support staff (very responsive)
  • Amazing quality output without sacrificing speed or efficiency
  • Fast turnaround times from design through deployment.
  • Ability access all other platforms seamlessly
Cons
  • There are nuances

Revainrating 5 out of 5

Fully satisfied with A interface assistance product and services

The simplicity! It's easy for me personally because I'm not technical at all so any issues are sorted quickly by our team who work remotely via Slack or Zoom calls (or even just text messages!). They're always available if we need them - which isn't often but when you do they make life easier :) There aren;t many cons really other then maybe being able tp ask questions about features without having someone else there? But hey thats also one reason why this service exists haha!! Super simple way

Pros
  • Great support, great customer care
  • Easy access within web browser from home computer as well.
  • Good tech savvy people in general that know how things should be done properly
Cons
  • Not the best

Revainrating 4 out of 5

Easy to use interface & very user friendly

I like how easy this was for our organization compared other solutions we've used previously (Salesforce). It also made onboarding process so much easier since there were no steps needed once you signed up! The only thing about using Interface AI would be when someone calls or emails us directly they're not able see who's answering their question via chatbot instead just seeing "A" icon if available - which could mean anyone within my team but more often times meant me personally being logged…

Pros
  • It takes less than 5 minutes to set up your account
Cons
  • Sometimes the AI responds very slow and does not respond as quickly as you would expect from a chatbot