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UsableNet AQA Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Content Management, Digital Accessibility Software

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Description of UsableNet AQA

Find, fix and report on the ADA compliance of your website with the industry-leading UsableNet AQA. Get comprehensive, actionable accessibility reports, faster and with less overhead than traditional audits and tools. UsableNet is a global technology leader in accessibility. For 20 years, companies around the globe have relied on UsableNet to test and improve their website and mobile app accessibility. Clients include global brands, Fortune 1000 companies, small/medium enterprises, government, and education organizations across industries including retail, travel, hospitality, food services, automotive, financial services and healthcare.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Very informative website with many useful features

The best part is that it has been able to provide me all my needed information regarding an online business I am looking into starting up as well as give recommendations for improvements in terms of usability from a customer perspective. It's also very easy to use so no issues there! There really isn't anything bad about this software other then perhaps its price point which can be quite costly if you are not familiar or used to using such programs. If you have any questions please do reach out

Pros
  • Easy accessability, intuitive layout
  • Very user friendly interface with lots functionality available.
  • Great reviews
  • Highly recommended product worth buying once tried!!
Cons
  • Not sure yet why i dislike something because everything seems fine

Revainrating 5 out of 5

Incredibly helpful with quick response times

Usablilitynet provides us excellent support in their ability to respond promptly when there is an issue that we are having difficulty troubleshooting or resolving. The staff really seems engaged by solving our issues rather quickly for both minor defects as well major problems! We're currently looking at expanding upon what they provide from making it easier to build forms/pages more accessible vs adding functionality where existing functions can be used (or improved!) without reworking those…

Pros
  • Easy access, customer service reps available 24 hours per day
  • User friendly interface with great options.
  • Very responsive if you email directly through website portal
Cons
  • Not the best

Revainrating 4 out of 5

UsableNet AQA - Great product, great support team

I really like the fact that we can access all our issues remotely via cloud. This helps us to see any problems or issues which would otherwise have been overlooked. Sometimes the interface does not load properly so it could be improved upon. We also need to do a lot more training for our staff. They are used to just using a mouse and keyboard as their main means of input. It takes some time to get them up to speed with the software. Accessibility is important to us and this software allows us…

Pros
  • Easy layout
  • Great user experience, easy navigation around system
  • Lots fo features available in one place great value!
Cons
  • Interface needs an update
  • Not enough support options