I paid a mechanic to install a new power window. But the buttons were reversed, up was down and down was up. We made sure the wires were connected correctly and not reversed, but we found that the motor can only be installed one way and connected to the wires one way. I called support. and they told me that my wires were probably swapped during production. They offered a replacement and since then I've already paid the mechanic. I've decided to stick with the back keys. 2 stars for poor product quality testing.
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