I don't like to complain, but I can't try to use it anymore. I have to throw it away and get a better one. It keeps "partially cutting off" the pointed edge in my photos, leaving a torn, ruined edge. Since I put my photos in albums, I want them to look good. Instead I either end up with a torn edge or I need to cover the edges with other photos. I have one that I've been using for years with no problems, made by another company. I decided to replace it as it has been used so much but it works better than this new one. Obviously this item is made in China and is of poor quality.
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