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United States of America, Murfreesboro
1 Level
698 Review
96 Karma

Review on Neatfi by Jim Ledbetter

Revainrating 1 out of 5

Customer Service at Neatfi Disappoints

I was disappointed with Neatfi's customer service when I ordered some home improvement supplies from them lately. The website was simple to use, but when I received my order, many of the items were broken or lacking components. I had a hard time getting a response from customer service when I attempted to reach out to them. When I did reach a human, she was neither helpful nor informed. It was a major hassle to have to send the things back, but I had no choice. Ultimately, I was let down by Neatfi and would not suggest them to anyone.

Pros
  • affordable prices.
Cons
  • Unfortunately, some of the merchandise arrived broken.