Our organization is looking to have an automated solution in place that can handle all our business requirements for Customer Support, Marketing Automation, Content Management System (CMS), etc., without having any manual intervention required at this end by us. We were introduced to Alphatchat through one of their customers who had implemented its services within his own firm. The implementation was seamless as they are familiar with what we needed from them because of previous engagements where these products assisted us very well. As per my knowledge till now there isn't anything I dislike about it so far but may be if someone could suggest me more use cases then I would love to know those too. With Alphatchat's help, we achieved several goals like:-.