IVIDEOSONGS' internet store left me feeling flat. My purchase did not come with the instrument that was described, and the customer service that I received was unhelpful. I was dismayed by their representatives' lack of product expertise and enthusiasm for music. I had expected more from them. The website was challenging to navigate, and it did not offer sufficient details about the merchandise. I would advise you to seek elsewhere if you are interested in having a pleasant and dependable experience while doing your online shopping.