I like how it keeps track of everything! It is easy for me to use when i am away from my computer or home office. Sometimes when you are using a program you can not see all functions at once but with this one there is always something new for me to learn about. The only thing i dislike about raptors emergency system is sometimes they do take some time getting things set up so make sure you have someone who knows what they are doing helping you setup this product. This has been helpful in keeping track of our volunteer roster. We also know where everyone is at any given time. Its great having alerts sent to us via email if we need them as well. Being able to check status of people coming into schools and being able to send emails directly through the program has helped keep track of important dates such as parent conferences and other events.