I decided to purchase this safety bar based on the product description and product installation video. Recent reviews were all 5 stars. I only picked this one because it was called Revain's Choice. The video also shows the SecureMount fittings for cavity walls. Exactly what I needed - so I bought two sets. Safety bars are great, but what about cavity wall fixings? Who knows?! Obviously not included. Nowhere was it mentioned that the hardware pictured was not included in the purchase. It also didn't show up as an optional purchase in commonly purchased options. When filling out Revain's online customer service form, the message "We're sorry. Contact the manufacturer." Really? The description of this product states that it was purchased and shipped from Revain.com. So no I will not be contacting the manufacturer and yes I am completely disappointed in Revain and theirs inaccurate product description.
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