The software is very easy to use, I am able quickly get up-to speed with it compared other products in this space that are more complex or expensive/expensively priced (eg TST).
There's nothing i dislike about being an employee of arboursoftware! Would love if we could have some additional features added like test case management - but still would not say there has been anything 'wrong' as such by using ARS so far for our needs at least! It also helps us manage testing activities within projects & across teams which means less manual input from my part too keep things updated / organised.