Review on ReceptionHQ by Brent Henderson

Name: ReceptionHQ
Item: ReceptionHQ
Rating: 5

June 15, 2022

Great System; Fantastic Customer Support

I like that they are able resolve any issues with my customers quickly, even if it's during off hours or weekends! The customer support is great too - we always feel heard when talking through an issue via chat/phone call. Sometimes you have your hands tied by having only one person available at night (or weekend) so being able to talk directly to someone who can help immediately would be nice sometimes but not really something i dislike about this system as much as others do :) We've been using them since day 1 of launching our business over 2 years ago now & haven't had anything bad come up yet either ;).
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Pros

They offer 24 hour phone assistance
Great Customer Service
reps know their stuff inside out& genuinely care for clients well.
Easy access from anywhere in world.
there’s nothing more frustrating than going back into old emails after work because its easier just log onto reception hq then reply straight away instead :)
Fantastic teamwork across various departments within organisation such has Sales Support /HR etc

Cons