This product is very easy to use, it has no installation process or configuration required for any of our customers' environments as all you need are your credentials in order to access their storage infrastructure resources (iSCSI LUNs). The interface looks great too! I have not seen anything that would make me dislike this software so far - if there was something better out already then i'm sure we'd be using them instead!! We're able solve some old problems by implementing moonshots but most importantly they've helped us with new ones which were previously impossible without being stuck managing multiple solutions across different vendors/products etc..