The fact that we receive all our orders directly from customers in real-time makes it easy enought not need any additional resources - no employees needed! And this saves us money too because there's nothing left lying around unused at home by myself here so far haha :) I've only been using them since November 2017 though which isn't really much time yet compared how long they have already existed before me :D But i feel like their support staffs were very prompt about getting things done when requested even if its something simple lol.