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SureDone Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Commerce, E-Commerce Software

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Description of SureDone

SureDone provides a suite of software and services focused on making marketplace sellers more efficient and effective and leading to greater sales and higher profits. Our software helps automate tasks such as connections to distributors for inventory, pricing, drop shipping and more while also connecting to back end ERP, POS, CRM or other internal systems (such as SalesForce, SAP, Oracle and others). Our highly scalable and robust system supports millions of products with incredibly fast bulk updating but is also great for the growing seller looking for flexibility and a great team to partner with. We are a product information manager, marketplace lister, inventory manager, order consolidator and automation solution. In addition, we offer a comprehensive selection of services ranging from listing management to customer service to product optimization to warehouse/pick/pack/ship. With offices in the US, Europe and Africa we can also help take you global. While we support all categories, we also have special features and services for the automotive and motorsports aftermarket. From multiple ways to enter fitment, to connections with DCI and SDC, to kits and bundles, to distributor connections, to a support team that understands the vertical to a services team that can enhance your aftermarket listings - we like to say we speak ACES and PIES. Lastly, we do not require contracts. We do not take a percentage of your revenue. We offer a very high touch and customized onboard for everyone from small businesses through enterprises and brands. We have account management and an incredible service team. Reach out to us today!

Reviews

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Type of review

Revainrating 5 out of 5

Great Customer Support with Top Notch Capabilities

The best thing about suredone so far has been their customer support! I have never had an issue that they haven't addressed promptly in any way possible - from emails through phone calls right up until our first face-to-face meeting at SXSW this year when we were able to resolve issues quickly before going live. Their ability to help us grow was incredible; it's hard not be impressed by what they've done since starting out 2 years ago!! They're always there if you need them which makes me feel…

Pros
  • Great service
  • Supportive staff (with both techs as well)
  • Very responsive with quick turnaround times for problems or questions related directly back towards clients.
  • Extremely affordable compared other similar services available today
Cons
  • All fine

Revainrating 5 out of 5

Ordering is super quick and hassle free

The fact that we receive all our orders directly from customers in real-time makes it easy enought not need any additional resources - no employees needed! And this saves us money too because there's nothing left lying around unused at home by myself here so far haha :) I've only been using them since November 2017 though which isn't really much time yet compared how long they have already existed before me :D But i feel like their support staffs were very prompt about getting things done when…

Pros
  • Also great being able get access anytime anywhere without needing anyone else involved unlike other companies' services who require you be present physically somewhere within your work place premises (which can sometimes take hours
Cons
  • Zero

Revainrating 4 out of 5

Great platform for eCommerce: SureDone

The best thing about suredone is that it has so many different features to help me run my business. I can manage my store, my inventory, my orders, and even do dropshipping. It's very easy to use and I love how it integrates with all of our accounting software. I wish there was a way to make suredone look like my website. I think that would help a lot of people who don't know what they're doing when it comes to online stores. I am able to keep track of everything from my store, to my…

Pros
  • Customer service
  • Easy customization options
  • Great integration into Quickbooks Online.
  • Flexibility in terms if products or services offered through your own webstore!
Cons
  • Needs more automation for tasks such as adding new lines/items directly onto existing items (on top) instead having manually update each item individually