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Sweden, Stockholm
1 Level
711 Review
55 Karma

Review on NERANENA by Dakota Tailor

Revainrating 3 out of 5

Shop NERANENA Online, Where Quality and Service Fall Short

My online purchasing experience with NERANENA was disappointing, as I am a shopper who places a premium on both product quality and service. They have a wide variety of kitchen appliances, however the quality of those items isn't great. I bought a cutting board and some measuring cups from them and found that they were not as sturdy as they had been made out to be. After only a few uses, both the cutting board and the measuring cups developed deep scratches and became difficult to clean. NERANENA's customer service left me feeling similarly dissatisfied as their items did. I contacted them because I was having problems with one of their items, but I received unhelpful and sluggish responses. They didn't appear to care about my complaints and provided no answers or reimbursement for the flawed items. When compared to competing online retailers who focus on cooking equipment, NERANENA's selection and support services fall short. I wouldn't suggest this business to anyone who values high-quality goods and dependable customer service. I will never forget my negative shopping experience with NERANENA and will never shop with them again.

Pros
  • Team that provides responsive customer service
Cons
  • Few customer reviews can be found on the website.