They helped us understand and overcome our biggest challenge - how to create a survey in such a way that respondents actually want to take it. As a result, we now have a survey which has never failed to generate good data. And when we need new research, it doesn't cost much. Their survey development tools allow you to manage multiple surveys easily, add elements to each question dynamically and include additional details in free text boxes, among other features.Their helpdesk is responsive and extremely helpful, even when the deadline is tight. Overall, we're thrilled with the level of service and attention they give us. If you are looking for survey tool, thinksurvey should be your choice.