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ThinkSurvey Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Marketing, Customer Journey Analytics

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Description of ThinkSurvey

The buying behavior of customers speaks a lot about how they see your brand and the website. It is most important to get customers, but what matters is to know why they have come and what are they expecting from the business.

Reviews

Global ratings 3
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  • 3
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Type of review

Revainrating 5 out of 5

Easy to use survey tool for consumers

ThinkSurvey was easy to install and use as well as understand. The survey takes less than 5 minutes to complete. The results are quick for us to use. If you have multiple surveys that need to be completed, it can take a little time to organize everything in one place as there's no "folder" like option. I wish it had more templates available so I didn't have to keep switching between them all the time. That's okay if you only need 1 or 2 surveys done. However, if you are doing multiple surveys,

Pros
  • Easy access at any location (phone/desktop) very helpful when managing large groups who want different options across demographics without having everyone log into their own account online separately
Cons
  • Secret

Revainrating 5 out of 5

Very quick setup for conducting online customer satisfaction

ThinkSurvey is a very simple and user-friendly survey tool. It is very simple to get started with and to use. It is also very easy to understand and navigate. I have been able to conduct surveys in a very short time, and it is very easy to get the data I need. I have been able to get accurate data with ThinkSurvey. I have not found anything I dislike about ThinkSurvey. I highly recommend ThinkSurvey. I have been able to get accurate data and get feedback from my customers. I have been able to…

Pros
  • Great User Interface
  • Easy To Understand And Navigate.
  • Very Fast Service Of Data Analysis
  • Ability For Businesses With The Help They Need

They helped us understand and overcome our biggest challenge - how to create a survey in such a way that respondents actually want to take it. As a result, we now have a survey which has never failed to generate good data. And when we need new research, it doesn't cost much. Their survey development tools allow you to manage multiple surveys easily, add elements to each question dynamically and include additional details in free text boxes, among other features.Their helpdesk is responsive and…

Pros
  • Provides a very easy solution for generating and publishing surveys in one click, as long as your users have basic internet connection and their own email account, the tool will do the rest.
  • The interface is intuitive and simple, with many ways to customize your surveys to your needs.
  • You don't need any technical skills to create, design and manage your surveys, even though it might seem difficult at first.
Cons
  • You cannot publish a survey unless you have an active survey invitation code (the survey is hosted on think-surveys.com).