ThinkSurvey was easy to install and use as well as understand. The survey takes less than 5 minutes to complete. The results are quick for us to use. If you have multiple surveys that need to be completed, it can take a little time to organize everything in one place as there's no "folder" like option. I wish it had more templates available so I didn't have to keep switching between them all the time. That's okay if you only need 1 or 2 surveys done. However, if you are doing multiple surveys, then prepare yourself for the task ahead! We needed 100+ consumers surveyed for our marketing team to create a more thorough report. This was an efficient way to do so.