After a year of slow usage (one scan per month) I decided to start with family photos. After about 100 scans, a black band formed that took up about 1/3 of the scanner. I've tried resetting the firmware, updating (never worked), erasing everything and realizing that HP might orphan me out of warranty. This is a very common issue on the HP forums, appearing a few days to a month after the first year. . Usage doesn't seem to be the driving factor.
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