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Ukraine, Kiev
1 Level
710 Review
11 Karma

Review on VANTRUE by Todd Mamat

Revainrating 1 out of 5

Falling Short on Customer Service: VANTRUE

I was eager to examine the selection of car electronics offered by VANTRUE because I evaluate online retailers. But I was let down by their customer care. Although their products are cutting-edge and of the highest caliber, their client service could have been much better. Their website was challenging for me to use, and the ordering procedure was unclear. It took a while for their customer service staff to respond when I had a question about a product. I was also dissatisfied with the arrival time. I didn't receive any updates regarding the progress of my order, and it took longer than anticipated to appear. The product wasn't in the best of shape when it eventually came. Despite these drawbacks, I believe VANTRUE has what it takes to become a top online retailer. They offer an impressive variety of vehicle electronics, and their goods are of excellent quality. To make sure that customers enjoy their time purchasing with them, they must work to enhance their customer service. In conclusion, even though I was unsatisfied with my VANTRUE shopping experience, I think they have the potential to become a top online retailer if they resolve their customer support problems.

Pros
  • The traveling experience should be prioritized.
Cons
  • Unreasonably slow delivery dates