I like that it provides many different levels of help in order for you know where your computer needs some attention from time-to -time! So far no dislike about this product but i am waiting because there might be something better out when its released yet so just trust them as they are best people if u need their service!! Their customer support team really helpful & fast enough also whenever anyone call or message me back within 2 days ( which never happened before) then my problem will solved pretty quickly!! Modi Cloud has made life easier! I like how easy it is to use and set up. It works well for our team! Nothing! It's been helpful in protecting our team from spam and phishing attempts. Our email inboxes are protected. It's easy to add new devices or users as needed. We have had some issues with the app crashing when adding new accounts. As long as you do your research and understand what you're getting into this product can be beneficial. Protecting our employees from malware and other threats.