-- Updated 1/28/2021 ---When I brought my first pair on 2nd December 2019 and wrote a follow up review they really helped me keep the zipper from the manufacturer. It seems like you just need to make sure the zipper pull tab is facing down and locking the zipper. Great product support so far. Let’s now come to winter 2020. When I was photographing the INSTAgaiter at home, one of the zippers in my hand had just come loose. I only use them in the snow and haven't been able to use them more than a dozen times in the 1-1/3 inch winters I've had. I can't understand how the snow could trigger the lightning. I missed the warranty period for 1 hearing by about a month. in the winter. But I can't spend $$ to replace them every winter. I hope I survive this season and appreciate something more permanent. Kahtoolola INSTAgaiter Low during two 1-mile runs in the snow. Both times the top zipper unzips in less than a quarter of a mile, and in half a mile it's already halfway. path of discovery. With the zipper half open I can feel the snow seeping into my sneakers. But if it can't be made functional, I don't have to keep it. I will contact the seller/manufacturer of Kahtoola to see if they can help before issuing a return.
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