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1 Level
722 Review
45 Karma

Review on Unified Manager by Mike Hernandez

Revainrating 5 out of 5

Good Centralized Service Desk tool and well worth exploring

It helps me organize my device inventory, it can track user access control for VPNs with granularity down as far as individual users or devices (e-mail addresses).

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The integration into our ticketing system was not seamless which made some processes difficult in comparison to other tools we used previously - but this may be due moreso than anything else I think? There are many options out there that will help you manage your fleet of equipment from one central console without too much overhead cost / resource allocation required by each vendor separately if they choose to do so themselves! Our team uses Unifed manager together at work daily during normal business hours using laptops/desktops running client software directly off their server machines. We use them internally also when working remotely via virtual desktop solutions (VMWARE) because we have limited physical space available within an office environment where employees often.

Pros
  • Integration across platforms
  • User friendly interface
  • Ability run agents easily through web portal instead having separate management clients needed per platform individually installed locally.
  • Very active forum community sharing knowledge & tips about how best utilize product offerings along wth issues encountered while managing large volume deployments such is ours..all very helpful suggestions shared here among peers who
Cons
  • It is hard to say