I like that it's easy for my clients who are spread out across different states in Canada (even though they're only an hour apart) because we can all connect with each other via this program! It also has great customer service support when there have been issues or questions about using their product - very responsive team!! Sometimes some files don't transfer over well but not enough time/resources invested yet so haven;t found anything else too dislike besides being able to use more than one computer remotely without having multiple devices connected simultaneously. We've realized how much easier our jobs become by utilizing technology such as these programs which allow us to be productive while away from home office environments where computers would normally need constant attention during business hours. This helps reduce costs significantly since less people will require assistance throughout certain times within day shifts allowing employees to focus solely towards productivity instead of needing additional.