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United States of America, Savannah
1 Level
684 Review
62 Karma

Review on Lovinouse by Alex Reunion

Revainrating 1 out of 5

An Enormous Review of the Disappointing Lovinouse Experience

Unfortunately, my dealings with Lovinouse, an internet retailer of pet supplies, were nothing short of disappointing. At first, I was optimistic about their website, but that feeling soon dissipated. Their website was disorganized and frustrating to use; there were too many tabs to click through and not enough information about each product. The checkout process was a nightmare, and it took me forever to locate the pet supplies I needed. It took way too long to process my purchase, and it was slow and buggy. Unfortunately, when my shipment eventually arrived, I discovered that the items were of low quality. The housebreaking pads were too thin and useless, and the cat litter was clumpy and did not absorb liquids well. My attempts to contact Lovinouse's customer support team were met with nothing but annoyance, however. Their lack of interest and assistance left me feeling as though I had squandered my time and money on shoddy goods and services. As a result, I will not refer anyone in need of pet products to Lovinouse. Customer service is unresponsive and unhelpful, their website is difficult to navigate, and the quality of their goods is low. If you need cat care, don't expect miracles from this service.

Pros
  • Shipping that is both speedy and dependable.
Cons
  • There isn't a shopping software to download on your phone.