The program is easy to use - I am able train others in using it as well! Also our staff loves how efficient we can keep track of all appointments/ patients!! There really isn't anything that would make me dislike this software at present time but there are so many different features available for us (we have several clinics) to choose from & utilize within each one! If you like having everything done digitally then DrAssist will probably be perfect match especially if everyone works together towards keeping their charts up-to date or getting new equipment installed etc :).