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Ascend Physician Relationship Management Review

7

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

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Description of Ascend Physician Relationship Management

Physician Relationship Management software with centralized scheduling and routing, initiative management, and easy-to-generate reports.

Reviews

Global ratings 7
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    6
  • 4
    1
  • 3
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Type of review

Revainrating 5 out of 5

Great product with great customer service

I love that it is so flexible! It can be used for multiple specialties or just one if you have enough resources to support them all in house (which we do). The integration between our provider billing system needs work - but this could also apply across other systems as well given how customizable they are now days? We were using PBM's prior vendor who was terrible at managing their data/supporting us after hours / weekends etc.. Now things seem more stable which has been an improvement over…

Pros
  • Flexibility, configurability & ability to integrate with almost any backend IT platform including EMRs like EpicCare..etc., Ongoing updates making product even better than ever
Cons
  • There are nuances

Revainrating 5 out of 5

Great alternative, easy UI and great support

It is intuitive to use for both existing users as well new ones who are looking into this product from outside of their client base or industry verticals they provide services in daily operations/ workflow etc.. There have been no complaints that I am aware off at all regarding it's functionality over time (2 years). We needed an ERP solution which had patient demographics / data collection features built right along side our scheduler so we could easily generate billing & provider information

Pros
  • than ever before possible prior

Revainrating 5 out of 5

Excellent scheduling software with various modules

I like that it is very user friendly for both new users as well experienced ones! It has been great to be able improve our patient flow in order help them get appointments faster than before using this platform!! Nothing really but we are looking forward towards more features coming out soon :) Definitely recommend if you want an effective tool of managing your patients' schedule/appointments etc.- This was just about making sure all physicians had access at once - not much else so far since…

Pros
  • Very easy with how everything works
  • Great customer support when needed, especially from their social media team who always provide fast responses whenever there's something going wrong or needs further clarification regarding some issues faced by me while trying things over here:)
Cons
  • Some little things

Revainrating 4 out of 5

Great product with many convenient features

The ability to create appointment reminders for clients at their convenience is key in this day & age when communication needs are so important! We can see if we have appointments that need updated or cancelled from our desktop/laptop computer without having an app installed.- This feature would be great since I am working remotely most of time (even though it's not ideal) but there still has been times where i do get stuck out somewhere away form my desk looking up what date someone wants me…

Pros
  • I do not have to be in the app to see if there is an appointment that needs to be updated or cancelled.
  • I can do that from my desktop/laptop computer
Cons
  • I do not have to be in the app to see if there is an appointment that needs to be updated or cancelled.
  • I can do that from my desktop/laptop computer
  • Company name: Ascend

I like how it allows me to have access to my patients information in one place. This is something I can't do at this time with other apps. It also allows my staff to be more efficient by not having to enter patient info multiple times. The interface could use some work but it's getting better each update. The main reason for using is that we are able to see all of our patients information in one place instead of entering information in several different places. We were also able to create an…

Pros
  • Ease of
  • Accessibility through smartphone, laptop or desktop.
  • Excellent user experience (UX)
  • Easy navigation between screens/pages within application suite
Cons
  • Some difficulties

It is very user friendly for both staff members as well physicians to use! I have been able find everything that we need within this program without having too many issues or problems at all!! There are not any downsides about it other than maybe some of their customer service could be better but overall its great so far. We love how organized our schedule has become since implementing Apria's system into ours which helps us greatly in keeping track off upcoming appointments/appointments…

Pros
  • Great Customer Service
  • Very easy access from mobile devices such iphones, Androids & tablets.
  • Ease Of Use For Staff Members + Doctors alike (both new users)
  • Easy To Search By Patient Name Or Doctor Names / Specialties Etc..To Find Patients With Appointment Scheduled In The FutureOr Those That Are Currently
Cons
  • Minor Issues

Revainrating 5 out of 5

PAMM is a great platform for our staff to use!

I love how it is user friendly for my staff to use! It helps us maintain all of our important patient information in one place which makes things so much easier when we need to pull up any needed info quickly!! Wish there were more ways that they could integrate other social networks like Facebook or Twitter into their platform but this isn't really an issue atm since its been fairly simple to do what you would expect from them. We have seen such great improvements within just weeks after…

Pros
  • Easy accessability through many different devices including mobile phones (Android) iphones & tablets; also easy accessibility via desktop computers too no issues here either :) Also very intuitive UI / UX design wise..very aesthetically pleasing interface + looks good visually appealing = win
Cons
  • Some little things