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Annette Roybal photo
Chile, Santiago
1 Level
462 Review
0 Karma

Review on ๐Ÿพ Pawfit 2 GPS Dog Tracker: Waterproof Collar with Three Positioning, Removal & Safety Zone Alerts, Embedded SIM Card - Ideal for Dogs and Large Cats by Annette Roybal

Revainrating 5 out of 5

Requires a 2G cellular connection which is virtually non-existent in the US!

Nowhere in the description does it say 2G cellular service is required, which is very old technology and only offered by T-Mobile in my area of Florida and it's so patchy and weak don't connect it. I called their office to check this out. I will be returning this as it is unusable after spending a lot of time trying to figure out why it wouldn't work. The company tried to respond to my support request and repeated the troubleshooting tips on their website, which I had already tried, but they are based in the UK and their support team doesn't offer a phone number to call for help, only an email. This makes troubleshooting difficult. I found this out after spending a lot of time investigating why it wouldn't connect and researching the 2G service in my area. It appears to be a well-made tracker that would go well with a cat or dog collar. Wanted for a cat.

Pros
  • Annual trial period
Cons
  • Hard to tell