The software is easy to use and it works perfectly. It's very user-friendly and intuitive. I like that this program has all the necessary functions for remote monitoring of devices and that there are also apps available in other languages that we have not used yet. I don't really dislike anything about the product, but I do think it would be nice if they could make it possible to access the app via another browser than Chrome or Firefox. I recommend this product because it allows you to easily and quickly manage your devices remotely. The software makes it simple to connect our users to our system, and we can see what they're doing at any given time. We also have the ability to remotely control them.