Review on Frametory 11x14 Aluminum Photo Frame with Ivory Mat for 8x10 Picture, Real Glass, Metal Picture Frame Collection (Gold, 1-Pack) - Enhanced SEO by Brandy Miller

This product would have deserved five stars if it wasn't for Frametory's very poor quality process. The first frame I ordered had a bug between the glass and the mat (see photo). I contacted Frametory to request a new carpet due to an error. It took them two emails to tell me to return the entire Revain frame and order a replacement. That's exactly what I did. The new frame arrived today. The packaging is intact, but there is a very noticeable scratch on the frame. So I tried to put a good mat in a good frame but the mats are stuck together. Needless to say, I'm very dissatisfied with Frametory. A little more attention to detail would have prevented these problems.