Header banner
Revain logoHome Page
Thunder Ballman photo
Colombia, Bogotá
1 Level
738 Review
64 Karma

Review on YTFGGY by Thunder Ballman

Revainrating 1 out of 5

Customer Service is an Area of Improvement for YTFGGY's Online Store

As someone who spends a lot of time writing and shopping online, I had high expectations for the YTFGGY online store. On the other hand, my experience was less than satisfying. The website was difficult to use, and it was unclear which things were available for purchase at any one time. After placing my order, I was disappointed to see that the estimated shipping periods were far shorter than the actual times required to receive my package. When I called the customer service number for assistance, the personnel there were unhelpful and took a long time to respond to my questions. My questions were not answered in a timely manner, and as a result, I was left feeling both frustrated and unsupported. In addition, the quality of the writing supplies that were sent to me did not live up to the standards that I had set for them. The pens and pencils had a rough and unpleasant writing experience, and the highlighters and markers were lifeless and lacked any sort of color. In general, I do not think that other online authors or buyers would benefit from visiting YTFGGY's online store. Their insufficient attention to the needs of their customers and mediocre offerings do not combine to provide a pleasant experience.

Pros
  • Certified
Cons
  • Some little things