Tim (and others I spoke to) were great when I had many questions before purchasing and also when I had a small problem plugging in a working ice maker. The friendly and educational approach of the customer service representatives is the main reason I chose Home Master. No other company offered such an in-depth knowledge of their systems and the various solutions available. I've settled on a base system and intend to add a few bells and whistles later, such as an ERP pump. And I'm so impressed with the company itself that I'm now considering one of their complete systems. Consistently excellent customer service! We need more companies like this. STP
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