1 Level
756 Review
29 Karma
Review on ParcelLab by Andrew Schreider
Great shipment management software with good customer service
I like that it is easy for me as an admin user of our site (and my customers) because they can see all their shipments in one place! It helps us keep up to date about what's happening at any given time - we're able solve issues really quickly when things go wrong or if there has been some delay/late delivery etc.. The reporting section could be improved but overall this system works well enough so far!! We've not had many problems using them apart from minor glitches here nthere which have usually resolved themselves without issue after contacting support team via email / phone call :).
Pros
- I like that I have visibility of all our customers shipments in one place and I like that I can make queries to determine the latest status of any particular shipment so many of our customers are travelling at any given time so we want to ensure prompt delivery etc
Cons
- I think this system can use a little more reporting options and also it could improve the search function which is a bit poor at the
