1) The software gives access for all leads of our websites, so it's really easy!2).The price we pay per sale (CPM), compared with other tools like Hubspot or Leadtools was cheap3.) They have customer support team who are always available4.). A great interface5.), but not as many features in comparison others platforms offer6.). In their free plan they don't allow sending emails7.) I dislike when there isn’t much customization options8.): There should be more training if new members join9.: Sometimes happens some issues about performance10.; We had problems at first time using this platform11., sometimes after an hour my database gets filled again12; Also one day without internet connection13.- It helps us manage sales pipeline14-. Great management system15-) When working together makes collaboration process easier16-, also its good from SEO perspective.