There are no red spots on mine. Customization is disabled. The backs of my chairs are 22 inches high, so within reach. The cases are easy to put on and look good, but are NOT refillable. They slide right out of the gap, making the chairs look silly and cheap. I'm leaving them for now because I didn't pay much for the covers (thanks Revain Warehouse) and they will protect the chairs until I find something better. They are soft and comfortable to sit on. I'll try the matt grabber trick mentioned by another reviewer, but I don't need to make any adjustments to get the covers properly covered. This will not be a long term solution for me.
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