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United States of America, Tulsa
1 Level
690 Review
21 Karma

Review on Justalwart by Pablo Rudon

Revainrating 3 out of 5

The Justalwart Online Store Is Both Confusing and Discouraging

When I made a purchase from the Justalwart online store for the very first time, I was really dissatisfied with the service I received. Although the website sells a large variety of athletic wear items, the user interface is difficult to understand and navigate, despite the site's extensive product catalog. Because neither the photographs nor the descriptions of the products are particularly clear, it can be difficult to determine just what it is that you are purchasing. And even if I did locate anything I was interested in buying, the procedure of checking out was anything from straightforward. There were not many options available for making payments, and the shipping process was sluggish and reactive. In addition, Justalwart asserts that it is dedicated to sustainability, although it is difficult to understand how this could be the case given that its products don't even endure more than a few uses. The shoes I bought were worn for only a week before they were beyond repair, and the apparel I bought shrunk after just one wash. In general, I do not think anyone should shop at the internet store run by Justalwart. The unclear user interface, the restricted number of payment choices, and the low quality of the products all contribute to a disheartening buying experience.

Pros
  • a large assortment of women's apparel, shoes, and jewelry
Cons
  • Customer service that is slow and unresponsive