The 20-liter version is no less pleasant, it is more compact, lighter, but the side pockets are smaller and they do not close with a zipper, plus such a volume is rather close to me. Worth a try on the spot, evaluate. It’s also better to decide on the colors on the spot if you find a store with a good stock, the model is still rare, almost everything is brought to order from distant warehouses. In general, the situation with urban business backpacks is interesting. There are a lot of Chinese brands for very moderate money (literally from 2tr, something with a name from 5-6tr), but you start reading reviews and watching live photos - then the zipper broke after 3 months, then it actually looks so-so. And as soon as you start choosing more or less branded products (the same Samsonite, Tumi), the price of Crossover 2 already seems very reasonable. It seems to me that this backpack turned out to be very successful - the golden mean in everything, it is universal for the office, and for sports, and just for walking, it looks great regardless of the content, the price for a European brand is also rather reasonable (but still it is the price , probably, there is the main question, expensive).
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