I like how easy it was for me as an accountant/bookkeeper at my theatre (which uses this soft)to input all of its financial information into one place! It's also very user friendly & intuitive which makes managing such large venues easier than ever before!! There are some things that could be improved upon but nothing majorly so - we're still using TM in 2018 after over 10 years with no issues whatsoever.
The best thing about Theater Manger has been ease-of use / simplicity when entering data from accounting system directly onto theater database without having multiple programs open etc.. This helps save time by not needing additional staff members who would otherwise have needed training just doing simple tasks regarding finances within their own office environment only instead they can do them right here via web browser online through TMS website itself! Our business continues.