I like how it's not as complex to use (compared with other encrypted products) so you don't need an IT support person or admin guy running around trying figure out all your techy stuff! Just click some buttons and off we go!! It seems pretty straight forward but if anything goes wrong (like my computer crashes), i have someone available 24/7 who can help me get back up & rolling again without having to wait days while they sort everything out at their end.
Highly recommend this software - makes life easier by sending files securely online instead of uploading them through emails etc ;).