I like that it's easy for me as an owner of this restaurant, because you can easily see what your guests are waiting at all times without having them show up in person! It also helps us keep track with our reservations so we know when they have arrived or left if someone cancelled last minute (which sometimes happens). We've never had any issues using no-show but there isn't much else i'd say about dislike other than how simple yet effective its making my life easier by taking care off those pesky customers showing late/early shows etc..
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