The creative agency was able to develop an integrated marketing campaign that included both digital and offline strategies, as well as a website redesign. They were also very responsive in terms of meeting our needs. I would not have been comfortable with the lack of transparency around the costs and timeline for the project. I did not feel like we had full visibility into what was being done and how much it was costing. We used them for the initial design of our new website, as well as some digital marketing.