I was trying to put the ink cartridges in a pack of 2 HP 64 ink cartridges that I bought from Revain. When I install them, the printer says a genuine HP cartridge is installed. The printer then proceeds with the alignment process. Both cartridges return an alignment error when installed. You are not printing a document in black and white. Color documents with black text but no text; only colored parts. I have tried unplugging the printer by cleaning the cartridges multiple times. The same problem persists. I reinstalled my old cartridge and aligned it with no errors. It was also printed in black and white, although ink was scarce. There is an April 1922 warranty code on the box. I've also run the HP Print Doctor a couple of times; it returned no errors.
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