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Afghanistan, Kabul
1 Level
489 Review
0 Karma

Review on 🍽️ Freeze-Dried Raw Dinner Patties by Stella & Chewy's by Kelly Haywood

Revainrating 5 out of 5

I am very disappointed with this order

Hello seller, I am very disappointed with this order. I initially ordered Stella and Chewy CHICKEN but got BEEF patties. I thought, okay, I'll just try the beef and see if my dog likes it (and if so, no problem). When I was preparing the food for my dog, I found that the patties weren't the consistency I was used to. They didn't crumble but were still broken into pieces, when broken felt wet to the touch. They were also darker on the inside where I believe moisture was trapped. (see image 1) There were also two expiry dates on the packaging, both of which were dated about a year ago. Apparently, someone at the facility tried to disguise the original expiration date, which was 02/15/2017 (see image 3), by putting a sticker on it with a different expiration date (see image 2). But it didn't work because whoever tried to lie about the expiration date dated it to 01/2017, making it older than the original expiry date. This dog food costs too much money for a company to ship me a product that I (first) didn't order and (second) one that is at least a year old.

Pros
  • Easy installation
Cons
  • Weight