It melts cheese, so it does what it needs to. As for cooking at the top, I'm not sure. The top gets hot, but it takes quite a while. As for using it for raclette, it works great. It also has room for 8 pans (most others only have 6), which is good if you have a lot of people. The cord is too short, so order a grounded extension cord if you don't have one. My very first raclette grill was 240v and it worked great. Other grills I've had over the years, 120v, have never been as good. This is 120v but works just as well as my original 240v unit. This is the best 120v unit I have come across. The heating elements are closer to the pans than most other devices and the element is open, which means the cheese is heated more. If you like raclette, this grill is for you.
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