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1330 Review
58 Karma

Review on Heaviside Group by Charles Butler

Revainrating 4 out of 5

Excellent Platform - Extremely Professional

The team at Healthisde are super responsive, always willing to help with questions or concerns you have! They make sure all my needs/questions get addressed in an efficient manner so I can focus more time on what's important- running our business!! If there were anything they could improve upon we'd like them too work towards better customer service across their entire organization (including sales). In addition to being great people who care about your success as customers, Heathside has been instrumental helping us grow through referrals from happy clients along side of other marketing channels such as social media advertising etc.- which helps offset costs associated wtih traditional forms of advertisement.

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Pros
  • Great staff / agents
  • Excellent communication
  • Helpful support via phone & email
Cons
  • Not much feedback when using call queue tool