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Heaviside Group Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing Services, Inbound Marketing

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Description of Heaviside Group

We believe that demand generation for small businesses works best when it is optimized for local results.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Excellent Platform - Extremely Professional

The team at Healthisde are super responsive, always willing to help with questions or concerns you have! They make sure all my needs/questions get addressed in an efficient manner so I can focus more time on what's important- running our business!! If there were anything they could improve upon we'd like them too work towards better customer service across their entire organization (including sales). In addition to being great people who care about your success as customers, Heathside has been…

Pros
  • Great staff / agents
  • Excellent communication
  • Helpful support via phone & email
Cons
  • Not much feedback when using call queue tool

Revainrating 5 out of 5

Heavy Duty is simply amazing and goes far outta way for you guys

The team at heaviode are very professional, they really care about their clients success! I have had nothing but great experiences with this agency from my initial call to our ongoing relationship. They always go above & beyond what we expect of them - even if its something as simple (and seemingly insignificant) like making sure everyone has water during lunch breaks or sending flowers after someone passes away in another state/country etc.. This past year was particularly hard due weather…

Pros
  • Professionalism
  • Great follow through for client needs.
  • Always goes overboard when it comes time
Cons
  • Good but not great

Revainrating 5 out of 5

Great Service and very patient staff!!!

I like how they are willing to work with you, their customer service has been great! They have helped us get our website up an running quickly so we can start getting leads into my account immediately!! The only thing about them i don't really care too much for but not something major either would be if there was more communication between sales team members in different departments of heaviuse group (sales/marketing). If your looking for someone who will take time out from what ever else they

Pros
  • Customer centric
  • Great feedback system
  • Fast response times sometimes even under 3 hours!!!
Cons
  • Will fit